Mission Statement
Our passion is improving quality of life for people. We listen to people and seek to understand their needs as we actively encourage family and friends to be our partners in care. We encourage people to be involved in their community. We communicate honestly, openly and in a timely manner and protect the privacy and confidentiality of those with whom we work with. We believe that feeling safe is crucial for people's well-being and we recognise the value of feeling in control and 'at home' and in ‘the community’.
Values
Empathy
We prioritize understanding and empathizing with the needs and emotions of our clients and their families, and fostering a caring and supportive environment.
Collaboration
We actively engage with clients, families, and communities, working together as partners in care to achieve shared goals and promote holistic well-being.
Integrity
We uphold honesty, transparency, and ethical behaviour in all aspects of our work, maintaining confidentiality and respecting the dignity and privacy of those we serve.
Empowerment
We empower our clients to make choices and maintain control over their lives, promoting independence, self-determination, and a sense of belonging within their community.
Excellence
We are committed to delivering high-quality, person-centred care, continuously seeking to improve and innovate to meet the evolving needs and expectations of those we support.